Sunday, 17 February 2013

Management

Bathroom Make or Break

Bathroom Make or Break

Grievances with a guest room's physical space can include nearly anything and the onslaught of online reviews has certainly helped broadcast our pratf...

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Profiles

New lustre at Auckland’s Rendezvous Grand

New lustre at Auckland’s Rendezvous Grand

When it was built in 1989 as the Pan Pacific Hotel, it was undoubtedly one of the very best hotels in New Zealand. Now known as the Rendezvous Grand H...

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Technology

Wifi security – getting control

Wifi security – getting control

Some business owners face a new risk because thieves have discovered how to steal credit card information, client data and business transactions from ...

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Marketing

Guest Facilities

Safety & Security

Please your guests – protect yourself

Please your guests – protect yourself

Keeping guests' valuables secure and safe is the innkeeper's responsibility while those goods are on their premises. Guests want to feel safe themselv...

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Food & Beverage

Mobility changes the face of function catering

Mobility changes the face of function catering

Traditional buffet displays with starched white linen tablecloths and long lines of bains-marie are quickly becoming a thing of the past.

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Refurbishment

New options for Best Western Ellerslie clients

New options for Best Western Ellerslie clients

Requirements for the modern traveller have changed markedly in recent years, a fact that has not gone unnoticed by the management at Auckland's Best W...

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Energy & Resources

Retrofitting hot water for energy efficiency and safety

Retrofitting hot water for energy efficiency and safety

When reviewing your hot water system for energy reduction, consideration needs to be given to not only the amount of energy used for human consumption...

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Maintenance

Curing water hammer in plumbing systems

Curing water hammer in plumbing systems

I am often asked what causes water hammer, what is a backflow device and what is a TMV valve for those who do not know here is a brief description.

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Human Resources