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Saturday, 09 February 2013

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The New Good, Bad and Ugly Hotel Customer

In the past, a good customer was someone who didn't bargain too much, was loyal (almost always) and spent constantly and consistently.

Top Marketing Articles

Channel management success

Expert efficiency is the ingredient for success in today’s ever more competitive world of…

Maximising your marketing efforts with guest data

Today, more than ever, you need to connect and communicate with your guests who are…

Other Top Recent Articles

Award-winning Millbrook Queenstown wins another prestigious tourism award

The five-star Millbrook Resort is riding a wave of award success, receiving yet another…

Skyline Rotorua scores gold status

Planting native trees, recycling everything from cooking oil to toner cartridges, and…

FIFA looks to Christchurch

A delegation from the Fédération Internationale de Football Association (FIFA) will be…

Motel Association of NZ relaunches website

Finding the right motel within New ealand has just become a whole lot easier after the…

Failure To Make Maldives’ Rep' Accountable Unacceptable

"Our Government's failure to ull our representative in the Maldives into line and require…

Hastings B&B Awarded International Tourism Accolade

Tri Advisor, the world's largest travel site, has announced the winners of its 2013…

Auckland Sustains Strong Growth In Guest Nights

Auckland continues its trend of strong isitation with guest nights u 11 er cent in…

Coromandel, Queensland & breakfast take gold

A summer holiday somewhere on the Coromandel with breakfast and arking included is what…

Beach tops poll of Kiwi’s summer favourites

With better weather forecast in many arts of the country, beach-loving Kiwis will come…

Curing water hammer in plumbing systems

I am often asked what causes water hammer, what is a backflow device and what is a TMV…
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