Staff Management
Building a solid organisational culture that sets you apart
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In the hotel and accommodation industry, where the experience you provide your guests is what principally sets you apart from the competition, it's vital to develop a strong and unique organisational culture and values.
Creating passionate employees
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Accommodation managers demand optimal and sustained employee performance because of the importance and frequency of interaction with guests.
Countering the master workplace manipulator
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Is there a particular person in your workplace who turns your days into a series of battles? Or do they make you feel helpless, powerless or drained after every interaction with them?
Managing a culturally diverse workforce
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As international travel makes the world a smaller place, New Zealand is hosting increasing numbers of visitors
